Customer Experience Associate applicants have rated the interview process at Lyft with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 100% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Experience Associate roles take an average of 14 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Lyft overall takes an average of 10 days.
Common stages of the interview process at Lyft as a Customer Experience Associate according to 1 Glassdoor interviews include:
Phone interview: 50%
One on one interview: 50%
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The hiring process was pretty smooth. I initially applied in may and was given a job offer the next month. I appreciated everyone I spoke with. The hiring team was warm and inviting. I had three rounds of interviews.
Interview questions [1]
Question 1
Standard customer service questions. No curveballs.
I applied online. The process took 2 weeks. I interviewed at Lyft (Nashville, TN) in Sept 2019
Interview
It's 3 part where you're asked to give examples of how you've handled difficult situations. What customer service means to you. Why are you interested in this role and why do you think you'd be a good fit for it.
I applied online. I interviewed at Lyft (Nashville, TN) in Dec 2017
Interview
It was great! Most people came into the office, but since I was from CT and the office is located in Nashville, I was required to do a multi-step phone call over the course of about 3 days.