I applied in-person. The process took 3 weeks. I interviewed at M & M's World (London, England) in Oct 2015
Interview
I applied in store and got a call from them after 10 days and then was interviewed on the phone. They invited me to interview and also mentioned about the salary which was 8.30GBP/hr and they were offering a part time position. The interview was in their store in basement, in Leicester square. After passing through the security and everything, i was in this room with 6 other candidates. It was a group interview and i was the first one who was asked to introduce myself as i was first in the row. After that they asked everyone about their strengths and weaknesses like a traditional interview. then we were told to wait outside and wait for a call for one on one interview with the hiring team( 3 people, 2 female and a male). i went inside and was asked questions about my experiences regarding customer service. Also about my greatest strength and weakness and why are they so ?
and thats all. she asked me if i had any questions and i said no. she said not even about salary so i told her that i was told about it over the phone.
thanks and cheers and there i go home. received a phone call later the same day telling me that i have been rejected and apologies etc
Interview questions [1]
Question 1
greatest strenght and weakness, customer service experience
The process took 3 days. I interviewed at M & M's World (London, England) in Dec 2022
Interview
standard easy questions , about the job
fast pace environment questions and retail questions. easy questions about CS and about the role of helping others. the interviewer was very chill and friendly nothing surprising came up.
Interview questions [1]
Question 1
explain a time you dealt with a difficult customer
I applied online. The process took 2 months. I interviewed at M & M's World (London, England) in Jan 2017
Interview
very relaxed, group interview. They made it clear that it was not a competition but to see what department you are best suited for. There was a range of sales tasks, asking how to sell a product