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      Customer Service Representative Interview

      6 June 2022
      Anonymous employee
      Accepted offer
      Negative experience
      Easy interview

      Application

      I interviewed at MCI

      Interview

      There wasn't one, she didn't even look at my resume. Ask questions about my previous employers...nothing. I should've known then that this was a mistake. You could tell she was just hiring any and everyone who would take the job.

      Interview questions [1]

      Question 1

      What is your availability for scheduling?
      1 Answer

      Other Customer Service Representative interview reviews for MCI

      Customer Service Representative Interview

      15 Nov 2025
      Anonymous interview candidate
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. I interviewed at MCI in Oct 2025

      Interview

      Was contacted for an interview and ended up "completing" it at work. In that they asked me to test my systems. I informed them that I was at work at the time and would not be able to test my systems. The recruiter instructed me that I need to do 2 more assessments, after I had already completed assessment when I applied. I stated I would do it same day when I get home and emailed upon my completion of both the assessments and Speed test. Then I wait a few days with no contact. I attempt to call the number I was given and had no clue what department I needed to go to because none of the departments said HR or recruitment. I picked a couple departments and left a voicemail that was never returned. I gave up for the first time. Then I get contacted again about setting up an interview and asking for my availability. I responded with that and then received no response for a couple days. Today I get a call and then an email The recruiter wants me to complete more assessments I have already done and a speed test for the third time. This would basically have added up to 8 assessments completed for MCI and about 5 or so times I had sent my speed testing information. I declined to interview and asked to be withdrawn from consideration after that. I also stated I would be leaving this exact review on MULTIPLE review sites so everyone else could know its best to just not waste your time.

      Interview questions [1]

      Question 1

      They wanted to test my systems and speed test to ensure hired wired
      Answer question
      1

      Customer Service Representative Interview

      5 Oct 2023
      Anonymous employee
      Arkansas City, AR
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 days. I interviewed at MCI (Arkansas City, AR) in Oct 2023

      Interview

      Lasted 5 min I was not asked many questions but how long have you been in customer service. The recruiter was very nice. She said only 6 positions were available

      Interview questions [1]

      Question 1

      How long have I been in customer service
      Answer question