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      MONKEY SPORTS

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      Customer Service Representative Interview

      8 Sept 2016
      Anonymous employee
      Allen, TX
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 4 days. I interviewed at MONKEY SPORTS (Allen, TX) in Aug 2016

      Interview

      The interveiw was pretty simple, the guys that interviewed me were very laid back and simple. I applied on indeed and 2 days later I got a call then we set up the interview time and the next day of the interview they asked me to go for a drug test and the day after that I got an offer letter.

      Interview questions [1]

      Question 1

      what would you do if a customer asked for a refund and is very upset that the refund was taking long to be replaced in the account. (or something like that) basically how would you handle an angry customer.
      Answer question

      Other Customer Service Representative interview reviews for MONKEY SPORTS

      CSR Interview

      5 Dec 2018
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at MONKEY SPORTS

      Interview

      i came in to the headquarters location and the interview lasted less than 30 minutes. they asked a few questions and i filled out the application again. they set up a drug test and i was hired right away -

      Interview questions [1]

      Question 1

      how well i knew the equipment and the store
      1 Answer

      Customer Service Representative Interview

      26 June 2017
      Anonymous employee
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I interviewed at MONKEY SPORTS

      Interview

      Pretty simple interview. They asked what retail experience I had and about my current knowledge of the sports they specialize in. They also had me schedule a drug test where I had to go in a lab and give a urine sample.

      Interview questions [1]

      Question 1

      How knowledgeable am I in the latest gear used in hockey
      Answer question