To the Service Desk Manager; Instead of wasting people's time commuting to the hospital for an interview, conduct an online interview. Also, this role is an ENTRY-LEVEL ROLE, I don't understand why you expect so much knowledge from someone who recently graduated from college, this role is supposed to have on-the-job training since this is where people start their IT career. I interviewed back in October 2024 and the posting for this job is still here as I am typing this. Terrible interviewers
Asking senior level questions for an entry level role. The interviewer was rude and giving an attitude. The experience was bad overall. I do not recommend applying here, even when it is your first entry level role this is not a role you want to apply.
I applied in-person. The process took 4 weeks. I interviewed at Mackenzie Health in May 2025
Interview
Typical interview process including screening call, in person interview and reference check. Based on the interview it wasn't just an entry level role. Flexible schedule required including nights and weekend. Declined the offer
Interview questions [1]
Question 1
Application questions - Active Directory, Onboarding, offboarding
Networking questions - TCP/IP, OSI layer,
Other technical questions on distribution list, email, desktop troubleshooting