I applied online. I interviewed at Malouf Careers (Logan, UT) in Aug 2021
Interview
I had a three-step process interview. First initial phone interview with basic questions about background. Second interview you are invited into the office to meet with the department heads and asked more detailed questions revolving around the Malouf values. Third interview you are invited back to tour Malouf and a couple more questions. Everyone was extremely nice and the Malouf office is amazing.
Interview questions [1]
Question 1
What would you do if your team member dropped the ball with a customer you are now trying to help.
I applied online. I interviewed at Malouf Careers (Nibley, Cache, UT) in Feb 2021
Interview
I had a phone interview followed by an in person interview. They were very accommodating as I had other job offers at the time and they shortened their process to make it possible for me to go complete the interviews and choose between offers.
Interview questions [1]
Question 1
Tell me about a time you had a difficult customer and how you handled it
I applied online. The process took 2 days. I interviewed at Malouf Careers (Logan, UT) in July 2020
Interview
They gave me a pillow and a job, so interview process went well. Question I wasn't expecting was, " Would you be okay with telling a white lie". There was suppose to be a phone interview but they just combined it with my in person interview. After that they ask for you to do a tour of the building. Super Amazing Company that you can just tell loves their employees.
Interview questions [1]
Question 1
Would you be ok with telling a white lie to a customer?
We’re glad you had a positive experience interviewing for the advanced product support team. Sounds like you got a value-based question connected to our company value: #ActWithIntegrity.
We’re glad to hear our hiring managers felt you aligned with our values and you were able to accept an offer. Welcome to the team! We’re excited to work with you.
Thanks! -Malouf