I applied in-person. The process took 4 days. I interviewed at Marriott International (Santa Fe, NM) in Aug 2016
Interview
It was very professional and the questions asked were of great importance to the specified job.I felt as though the company was a great fit with the surroundings of the interview and the quality of time they gave for me to answer the questions. i felt like it was a fair interview process and i felt very comfortable. i was able to express myself in a professional manner and show them that i was a great fit for the company with my understandings of the initial job interview process.
It was a super chill interview, they definitely used the STAR method and asked typical questions, including about how to deal with a rude guest, and how you deal with a rude or uncomfortable coworker.
I applied online. I interviewed at Marriott International (New York, NY) in Feb 2025
Interview
Meet with manager at hotel. Answering questions about background. They called later in the week, I did not get the job. The process was simple and fast. I did not have enough experience
I applied in-person. The process took 4 days. I interviewed at Marriott International (Hotel) in Feb 2025
Interview
The front desk agent interview typically includes a phone screening, in-person interview focusing on customer service skills, problem-solving scenarios, communication abilities, and sometimes basic computer or reservation system tests. The front desk agent interview includes phone screening, in-person interview, role-play customer service scenarios, questions on handling difficult guests, multitasking, communication skills, familiarity with reservation systems, and sometimes basic computer proficiency tests.