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      Maximus

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      Maximus interviewsMaximus Customer Service Representative (CSR) interviewsMaximus interview


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      Customer Service Representative (CSR) Interview

      7 Oct 2021
      Anonymous employee
      San Antonio, TX
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 3 days. I interviewed at Maximus (San Antonio, TX) in Sept 2021

      Interview

      Group Interview over Zoom. You will be asked to attend and then double checked against their list. They will talk about what the job entails and then offer the position. You will be required to have a background check.

      Interview questions [1]

      Question 1

      They asked if I was available to work in November to start. The interview took place in September.
      Answer question

      Other Customer Service Representative (CSR) interview reviews for Maximus

      Customer Service Representative (CSR) Interview

      17 June 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Maximus

      Interview

      Group interview. If interviewing you are chosen to move forward. During that same interview process if you want to move forward you were asked to to your shift time. Once the call is complete. You will get consent form for your background and things of that nature in your email. So the on boarding process is fairly easy.

      Interview questions [1]

      Question 1

      Why did you leave your last position
      Answer question

      Customer Service Representative Interview

      15 May 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Maximus

      Interview

      I applied it was easy they called me for phone interview and heard back within 1-2 days. I applied it was easy they called me for phone interview and heard back within 1-2 days

      Interview questions [1]

      Question 1

      A time I make a mistake and how I fixed it
      Answer question

      Customer Service Representative (CSR) Interview

      17 Feb 2026
      Anonymous employee
      Lynn Haven, FL
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Maximus (Lynn Haven, FL)

      Interview

      Easy. Simple. Prepare for interview with sample questions and practice answers for a CSR at Maximus. Be yourself and provide personable answers rather than some that you’ve copied from someone else online.

      Interview questions [1]

      Question 1

      Tell me about a time I handled a difficult customer and what I did to change the customers presentation on the company.
      Answer question

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