Wow -- where do we start? First, I am so sorry about your poor candidate experience. We should have been able to provide you with prompt feedback and clarity about the future of the role. Second, thank you for your candid feedback. It will help us improve and avoid some of the pitfalls you describe as we rapidly grow. If you'd like to talk with us about how we can do better, we'd love to hear from you. You can reach me at amy.pressman@medallia.com.