Where can I find Merchants interview experiences by job title?

Call Center Agent (13) ; Customer Service Representative (12) ; Call Centre Agent (6) ; Customer Service Agent (6) ; Call Center Representative (5) ; Customer Service (4) ; Customer Service Representative (CSR) (3) ; Consultant (2)

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Merchants

Merchants interview questions

Updated 2 Feb 2026

based on 7 ratings

Difficulty

Average

Experience

Very positive

How others got an interview

60%
Applied online
Applied online
20%
Recruiter
Recruiter
20%
Employee referral
Employee referral

Interview search

7 interviews

Call Center Agent Interview

2 Feb 2026

Anonymous employee

Accepted offer

Positive experience

Average interview

Application

I interviewed at Merchants (Durban)

Interview

Very straightforward and to the point. The interviewer was very relaxed and I was able to express all my skills and knowledge. As I was nervous since it was my first proper interview but the interviewer managed to calm me.

Interview questions [1]

Question 1

About myself and work experience

Answer question

Remote Support Engineer Interview

16 Apr 2025

Anonymous interview candidate

Declined offer

Positive experience

Easy interview

Application

I applied online. The process took 3 weeks. I interviewed at Merchants (Pretoria, Gauteng)

Interview

It was easy to apply on the career site , however the interviews are onsite which was not the most convenient. The interviewers were friendly and asked relatively easy questions

Interview questions [1]

Question 1

How many years of experience do you have ?

1 Answer

Customer Service Representative Interview

8 Feb 2025

Anonymous employee

Accepted offer

Positive experience

Average interview

Application

I applied through a recruiter. The process took 2 weeks. I interviewed at Merchants (Johannesburg) in Mar 2022

Interview

Assessment,typing speed and customer service assessment,after that you get called for an interview,you’ll write another assessment,after that you’ll do a panel interview, then you get called If you receive an offer.

Interview questions [1]

Question 1

What do you understand about customer service.

Answer question

Viewing 1 - 5 of 7 Interviews

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Merchants interviews FAQs

Interviews Merchants interviews

Merchants

Merchants interview questions

Average

Very positive

How others got an interview

Interview search

Call Center Agent Interview

Remote Support Engineer Interview

Customer Service Representative Interview

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Merchants interviews FAQs

Followed companies

Job searches

Call Center Agent Interview

Remote Support Engineer Interview

Customer Service Representative Interview

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