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      Meritto

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      Customer Success Manager Interview

      27 May 2022
      Anonymous interview candidate
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. I interviewed at Meritto in Jan 2021

      Interview

      Had the first round of interviews with one of the regional heads handling different accounts in South India. The interview went well except for the fact that they assume us to know everything about their company and product right from the beginning. Not sure what on earth makes them think that a newbie is supposed to know AZ about their product portfolio. The second round was with the CSO, it got postponed multiple times, and then finally the interview happened. He joined 10 mins late and started asking stupid random questions which made no sense. He didn't even end the meeting on a good note, it was abruptly stopped in between. His attitude reflects the maturity of the leadership and from then on I decided I would never want to join this company and wouldn't recommend anyone.

      Interview questions [1]

      Question 1

      What do you know about Nopaperforms Why do you want to join Nopaperforms
      Answer question

      Other Customer Success Manager interview reviews for Meritto

      Customer Success Manager Interview

      14 Feb 2024
      Anonymous interview candidate
      New Delhi
      No offer
      Negative experience
      Average interview

      Application

      I applied through university. The process took 3 weeks. I interviewed at Meritto (New Delhi) in Dec 2023

      Interview

      They have a strange and unideal interview process. They kept in the pipeline for more than 20 days. I cleared all the rounds - the hr round, the manager round, and even the assignment round a lengthy one (which was btw more about social media marketing and less about content writing). But it was the CEO round where I was rejected as he wanted to know my mindset for the position and that too in just 5 minutes of a call. Firstly, if you are such a big organization which you claim to be, why CEO is taking the interviews and that too for a small profile of content writer? And even if he wants to know the mindset of an individual, don’t you think that should have been done in the first rounds itself just to save the time of both the parties? Despite having such a long interview process, it didn't turn out to be ideal for me. Surely, a lot of why’s, how's, and what's to ask!

      Interview questions [1]

      Question 1

      What is CRM? why you want to work with us?
      Answer question

      Customer Success Manager Interview

      14 Aug 2021
      Anonymous interview candidate
      Gurgaon, Haryana
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 1 day. I interviewed at Meritto (Gurgaon, Haryana) in Aug 2021

      Interview

      There was no interview, I was given an interview date on weekend after that there was no interview link sent, HR did not respond to calls and emails on the day of interview.

      Interview questions [1]

      Question 1

      HR asked about the role and expectations
      Answer question

      Customer Success Manager Interview

      23 Aug 2021
      Anonymous interview candidate
      New Delhi
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 6 weeks. I interviewed at Meritto (New Delhi) in July 2021

      Interview

      Their COO wasn't even prepared for interview. Was not in good mood and told I don't have much time for this, so let's done quickly. If you aren't prepared why the hell are you coming to take interview. Just postpone it. But no, you would like to waste candidate time, as if their time don't matter. Coo didn't have cv and interview form ready with him. Had to wait for 10-15 minutes in 30 minutes calls. You should have some professionalism before taking interview.

      Interview questions [1]

      Question 1

      stupid questions about family background
      Answer question