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      Customer Solutions Coordinator Interview

      29 Sept 2016
      Anonymous employee
      Tampa, FL
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied through an employee referral. The process took 3 weeks. I interviewed at MetLife (Tampa, FL)

      Interview

      You'll complete a phone screening with recruiting; be ready to discuss your resume and be familiar with the job description you are applying for; if chosen, you'll be scheduled for a face to face interview with the hiring manager. In this case we meet as a group of about 8, discussed the job over PowerPoint, then round robin interviewed for about 10 minutes with a couple of managers to total 3 rounds. The interview style used was STAR method. Research this and become familiar with the questions asked under each topic. Have scenarios ready to discuss for example, how does organization work for you? Tell me about a time when you've escalated something? What is your greatest strength or weakness? Why do you want this job? How do you rate our systems? How do you handle adversity in the workplace? And many more provided in the study topic of the STAR method. When you pass this, an additional interview will be scheduled with the higher management as well. Be prepared to talk about the same but pinpoint some areas. Good luck!!

      Interview questions [1]

      Question 1

      Give an example of an escalation.
      1 Answer
      2