I applied online. The process took 4 weeks. I interviewed at Michaels (Houston, TX) in Mar 2011
Interview
You interview with the a recruiter first over the phone. Then you have a 1:1 interview with the DM. Then you have a phone interview with Zone HR and then the final interview is a phone interview with Zone VP. You will get a lot of behavioral questions. All questions start with "tell me about a time when.........and how did you handle it?"
Interview questions [1]
Question 1
Tell me about a time when you had a difficult customer and how did you accomodate them?
Very basic process when it comes to the hiring process. Step one recruiter and a phone screen. Step two was with the District Manager with store visit,
Step 3 offer. Total process was 2 weeks.
I applied online. The process took 4 weeks. I interviewed at Michaels (Arlington, TX)
Interview
Interview was reasonable. Met with market manager then a peer interview with another store manager. Market manager asked about my knowledge of the company and its core values. Asked situational questions and about experience leading teams.
Interview questions [1]
Question 1
Tell me a time when you dealt with a difficult customer.
I applied online. The process took 1 day. I interviewed at Michaels (Bend, OR) in July 2024
Interview
It was very quick, and had several portions to the interview including an amplitude test. Met with the district supervisor for a store visit.Not sure what other information they wanted.. Only received a generated email with the reply. I imagine they continued with other applicants within the company
Interview questions [1]
Question 1
work history experience overall and how have you handled difficult situations in customer service.