Applied online and was directed to an AI interview. The AI asked one question about my day, then froze completely for 5+ minutes. Attempted 3 times with the same result. Contacted support — got a useless copy-paste response. Requested a reschedule due to THEIR platform failure and was told it "cannot be skipped." They couldn't even distinguish between skipping and rescheduling. Zero accountability, broken product, dismissive support.

I applied for a job opening that seemed to be related to ZS Associates and received emails with their logo inviting me to an “AI Interview.” However, the process was managed entirely by an external platform (micro1.ai), with no contact with any human recruiter and no clear information about the role, team, or actual stage of the process. The emails were automated, non-replyable, and the support provided was not from ZS. This is confusing, as it gives the impression of progressing through an official process when in reality it's an automated assessment with no guarantee of an active opening. I don't consider it a scam, but it is a opaque and potentially misleading process for candidates expecting to interview directly with the company. I would recommend clarifying the relationship with external platforms and the true scope of these interviews.