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      Accounts Receivable Specialist (EMEA) Interview

      13 Aug 2018
      Anonymous interview candidate
      Dublin, Dublin
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at MongoDB (Dublin, Dublin) in Aug 2018

      Interview

      I sent my CV and was contacted by the Talent recruiting team within a week, then spoke directly to the manager in a telephone interview. Both interviewers were very pleasant and it was more of a discussion where both parties learned about each other than the common interview format. I think that we both felt I would have been a good fit except on the topic of salary. Indeed, the job description and title were very clear: I was interviewing for the specific role of Accounts Receivable Specialist (EMEA). I was basically meant to take over the entire EMEA portfolio while the manager would focus on the Order management side of the business, bringing with her the AR specialist I was to replace. However, in the midst of the conversation, another geography was thrown in: APAC. Now APAC is a huge market with various time zones so when came the time to ask me what salary I was looking for, and since the job description had changed, I asked for a reasonable 40k per year. Right away, I was told that this was a "junior" position and that they were not inclined to offer that much. I was asked if there would be room for a lower salary to which I replied that yes there would be by a small amount. They decided to move on and continue their search. No come back for negotiation. My advice to the employer: Be transparent in your job description: enrolling for the entire EMEA portfolio is not the same as enrolling for EMEA + APAC. Be realistic: you may call the position a "junior" one (probably to keep the salary as low as possible) but you were interviewing a senior AR professional. When push comes to shove, when the collection for one of the next quarters doesn't go as planned (promises of payment for large revenue did not come on time, companies close early before Christmas or summer holiday and do not get all necessary validations to put a payment through, etc.); will you want a professional whose approach is a junior or a senior one? By this I mean, would you rather have an employee who is accountable for good and bad, who is fully responsible and uses all means acquired from years of experience to get the revenue in on time or at least engage the right stakeholders quickly so to buffer the impact of large revenue not received on time OR would you prefer a low paid professional who hides behind his/her "junior" position and passes the accountability/responsibility back to their manager? Here are the First Quarter Fiscal 2019 Financial Highlights: Total revenue was $48.2 million, an increase of 49% year-over-year. Subscription revenue was $44.6 million, an increase of 53% year-over-year, and services revenue was $3.7 million, an increase of 14% year-over-year. Please review your approach to hiring professionals in Dublin. The more value you put in your employees, the more value you will get from them. My advice to the AR candidates: open your ears as the job description evolves during conversation and do not sell yourself cheap.

      Interview questions [1]

      Question 1

      How do you handle stress?
      Answer question
      5