Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Moody's

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: Moody's reviews | Moody's jobs | Moody's salaries | Moody's benefits | Moody's conversations
      Moody's interviewsMoody's Client Service Associate interviewsMoody's interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Indeed, Inc. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Indeed, Inc.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Client Service Associate Interview

      29 Apr 2021
      Anonymous employee
      London, England
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 months. I interviewed at Moody's (London, England) in Feb 2021

      Interview

      Very professional, the HR team and managers are very humble and quickly respond to your queries. They’re very humble, interview and background check. Everything was done remotely because of Covid.

      Interview questions [1]

      Question 1

      1st Stage: Introductory calls with Hr to know why you have applied for the role, questions about current role and salary expectations. 2nd Stage: If successful, you’re going to have an interview with the hiring manager. 3rd Stage: interview with 2 managers in the USA. 4th Stage: phone interview with Hr coz there was some confusion in my CV. 5th Stage: 1hr Interview with the director of the department I applied in and1hr interview with HR. Questions in stages 1 and 2 were pretty much the same. Mostly competency based and behavioural. Tell me about yourself? What does customer service mean to you? Tell me a situation where you have to convince a colleague to accept your opinion. Tell me a situation where you have to manage a angry customer. Tell me a situation where you worked in a team. Tell me a situation where you have to seek help from another department of your company. A situation where you made a customer happy. Knowledge of the role and company. Questions about your CV. Interview with director was a bit technical, questions on probability, behavioural and what skills and experience I can bring in this role. Hr questions were very relaxed. Why this job? Salary discussion? Hobbies, why Moody’s Analytics. 6th Stage: Offer and Background check. They’re very humble and attentive, they give you time to ask questions.
      Answer question
      5

      Other Client Service Associate interview reviews for Moody's

      Client Service Associate Interview

      17 Jan 2023
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Moody's in Dec 2022

      Interview

      3 separate interviews, told I would hear back and then got ghosted. Very disappointed in their process especially after 3 interviews. very unprofessional and need to be a little more respectful of the candidates time

      Interview questions [1]

      Question 1

      tell me about yourself tell me a time when
      Answer question
      2

      Client Service Associate Interview

      27 July 2022
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through a recruiter. The process took 4 weeks. I interviewed at Moody's

      Interview

      Intro phone with HR, intro phone with hiring manager, video interview rounds with managers from team. Process moved pretty quickly. Received call from hiring mama her with unofficial offer and got offer letter signed and processed a few days later.

      Interview questions [1]

      Question 1

      Typical Behavioral questions for example: - Tell me about a time you worked on a team - Strengths & weaknesses - Time you faced a challenge - Tell me about a time you dealt with a difficult client What do you know about Moody’s ex: Moody’s Investor Services and Moody’s Analytics, generally what types of products and services do they offer (ratings and analytics products etc) Gave opportunity to ask them questions
      Answer question

      Client Service Associate Interview

      16 Nov 2022
      Anonymous employee
      London, England
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Moody's (London, England) in May 2022

      Interview

      Great interview , there were 3 stages. I interviewed with three managers who were all very kind and answered all the questions I had about the company and the role.

      Interview questions [1]

      Question 1

      Why this role and what skills do you have
      Answer question