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      Move Loot

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      Customer Support Associate Interview

      10 Aug 2015
      Anonymous interview candidate
      Raleigh, NC
      No offer
      Negative experience
      Easy interview

      Application

      I applied in-person. The process took 2 weeks. I interviewed at Move Loot (Raleigh, NC) in Aug 2015

      Interview

      I received an email saying move loot was interested in me after applying. The email gave me 2 scenarios, one responding to an angry customer, the second sending a notification to a customer about his/her product being damaged. I responded to the emails accordingly. The next day I received an email saying they'd like to move forward in the hiring process. I initially scheduled for an interview a week from that date, later I got an email asking if I could come to an interview that next day at 9:00 am then shortly after that I received another email asking if I could come at 10:30 am. I applied to the location in Raleigh, NC, the interview was in Durham, NC (45min drive from my home). I got to the interview and the interviewer had on a t-shirt, shorts, and flip-flops (VERY unprofessional). The interviewer asked me general interview questions and I answered everyone perfectly (he said so). He said I had the experience and would be a great fit for the company and more than likely I would be hired. After the interview I asked when I could be expecting to hear back from them and he said a week. A week after the interview I got an email stating they didn't have any positions fitting my experiences. Why give people false hope that they'll get the job when it's a big lie?

      Interview questions [1]

      Question 1

      Do you have Zendesk experience.
      1 Answer
      1