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Hi there, Varun here. Founder of Moveworks. Thanks for the feedback. No interview process is perfect, and this will help us get better. Having said that, we mirror our interview process to be as close to the real world as possible.
This interview is based on real-world examples of scenarios CSEs had at Moveworks and in their past lives in other roles as companies like Mulesoft, Okta, Slack, etc. We have designed this to gauge your problem solving skills with limited or vague information. It is expected that you will need to look for information to answer the question suitably.
Our experience with integrating with dozens of enterprise systems is that unfortunately even the most high-profile SaaS companies do not have very detailed or accurate API documentation. Customers often have questions about certain functionality or use cases pertaining to these systems - and we find ourselves needing to work with limited information.
This does not mean you make assumptions or do not verify your work - but at times you may need to bias towards action to meet a customer requirement, especially in a fast-paced startup environment.
I am only hoping to clarify our framework, and we will take this feedback into account as we improve our methods.
Thanks again for your feedback.