I applied online. The process took 1 week. I interviewed at NEXT (Leicester, England) in June 2016
Interview
I received an email couple of days after I applied online. The online tests were fairly easy. I then received a call about a telephone interview, I requested to rearrange this so I could prepare. I rang them back when I was ready, I was asked general qs about my availability. The interview qs were different to what I was expecting.
Interview questions [1]
Question 1
A customer received a different item to what they ordered, what would you do?
The interview process usually repeats the same questions in both of the two rounds, the first interviewer was very bubbly the second one was much more serious and stern. Overall the questions were good and as they do repeat they are checking to make sure you answer similarly.
The process took 4 weeks. I interviewed at NEXT in July 2024
Interview
Just a few questions after the assessments, not difficult at all. I remember doing a mock phone call after some maths test (basic percentages) but it wasn't hard, nothing to worry about.
I applied online. The process took 1 week. I interviewed at NEXT (Doncaster, England) in Jan 2023
Interview
There is initially a telephone interview (around 30 minutes), after this you are invited on to sight, there is a face to face interview and a short written assessment/numerical (based on which department your applying for)
Interview questions [1]
Question 1
Give me an example of when you have provided above and beyond service to a customer