I applied online. I interviewed at NEXT (Birmingham, England) in June 2017
Interview
The online test was very easy, it was just a verbal and numeracy test. It was not timed and a lot of the answers were common sense. The online application process did not require me to attach a CV nor cover letter, therefore this stage of the application process is just based upon your verbal/numerical answers (which is surprising because they were very easy).
I was not emailed that my application was shortlisted and I would be invited for a telephone interview, I just got a phone call midday asking if I am available for an interview right this moment. The questions were fairly easy, the interview was casual and not non vigorous, this suited the role I was applying for, it was just a temporary sales assistant role for the sales period. I was offered the job straight after I finished the interview.
Interview questions [2]
Question 1
Am I available for the required hours, will I be able to commute safely (because they were early morning and late shifts)?
I applied through other source. I interviewed at NEXT (Glasgow, Scotland) in May 2026
Interview
Video Interview (JUST COMPLETED - NO OFFER YET): Very short and relaxed, only lasted about 10-15 mins. Felt very at ease with the Manager/Interviewer - lovely, warm and chatty. Went through tick list questions first (Right to Work, Age etc). Asked very basic and easy questions to answer for those who have work experience, especially within retail. After questions, details about steps going forward were given to me in a very well explained manner :)
Tips:
Get on that call at LEAST 5 mins early!! This proves to them that you are punctual and on-time.
When they ask if you have a question, ASK THEM ONE!! this shows that you are interested in the job which makes you stand out.
Interview questions [1]
Question 1
Tell me a bit about yourself.
What work experience do you have?
Tell me about a time you went the extra mile when helping a customer out.
What is your favourite aspect of working in retail?
Professional yet warm and calm. Manager was nice and wanted to get to know me as a person. Sounds like it would be a lovely job and location to work at.
I had a really positive experience with the interview process at Next. The interviewer was friendly and welcoming, asked clear questions about customer service and teamwork, and made me feel comfortable throughout.