I applied through a recruiter. The process took 1 week. I interviewed at NEXT (Enderby, England)
Interview
Interview with recruiter, assignment to check my language sent by e-mail, telephone interview with Next, face-to-face interview at Next, assessment day to check customer service skills and language skills.
Interview questions [1]
Question 1
The questions were open, closed, situational, behavioral. Good structure of questions, every question was about position specification and qualities required for it nothing more than that. The best interviewer in my life.
The interview process usually repeats the same questions in both of the two rounds, the first interviewer was very bubbly the second one was much more serious and stern. Overall the questions were good and as they do repeat they are checking to make sure you answer similarly.
The process took 4 weeks. I interviewed at NEXT in July 2024
Interview
Just a few questions after the assessments, not difficult at all. I remember doing a mock phone call after some maths test (basic percentages) but it wasn't hard, nothing to worry about.
I applied online. The process took 1 week. I interviewed at NEXT (Doncaster, England) in Jan 2023
Interview
There is initially a telephone interview (around 30 minutes), after this you are invited on to sight, there is a face to face interview and a short written assessment/numerical (based on which department your applying for)
Interview questions [1]
Question 1
Give me an example of when you have provided above and beyond service to a customer