I applied online. I interviewed at NEXT in June 2018
Interview
Had to do a 1 hour trial on shop floor with no guidance. They respond well to you asking for help when necessary, tidying up/recovery displays and being friendly to customers during this time.
Interview questions [1]
Question 1
Did not necessarily have an interview. The trial on the shop floor was the focal point of the recruitment process after the online form.
They will show you the store and give you tasks on how to help customers, displaying competencies in customer service, this depends on deparments because if you work in another department, they will make you tag or fold clothes.
Applied online, did an online assessment, then a video interview. After that they made me come into the store and put an outfit together (for a wedding guest I believe) in 30 minutes. You pick out the outfit, jewellery, makeup, shoes, other accessories etc.
Easy interview on the phone then in store trial where i had to help customers and tidy the shop floor. The process was quick and easy and I was offered the job on the spot