Really quick and swift, spoke about a lot of what would take place and how to be a customer service assistant. Enjoyed the interview. I would say, they did expand more as I went through another stage.
I applied online. The process took 2 weeks. I interviewed at NEXT in Feb 2024
Interview
Straightforward interview, asked about previous experience in retail and asked me about how i would deal with a few different customer scenarios like difficult customer, needing directions, wanting to return something
Telephone interview with competency questions, followed by in-person interview. At the in-person interview, I was asked some more questions, and then had to walk around the store and pick out an outfit and try to sell it to the person interviewing me