I applied through a recruiter. The process took 3 days. I interviewed at NatWest Group in June 2009
Interview
1. Telephone interview by the recruiter (waste of time but easy to pass, they only look for buzzwords).
2. Panel interview with 3 people.
3. 2nd Panel interview with Ops Risk Framework presentation and competency based interview.
Interview questions [2]
Question 1
Give an example of dis-gruntled staff, what was the situation, how did you deal with it and what was the outcome.