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      NatWest Group

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      Customer Service and Operations Analyst Interview

      17 Dec 2024
      Anonymous employee
      Gurgaon, Haryana

      Other Customer Service and Operations Analyst interview reviews for NatWest Group

      Customer Service and Operations Analyst Interview

      18 May 2026
      Anonymous employee
      Gurgaon, Haryana
      Accepted offer
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at NatWest Group (Gurgaon, Haryana) in Nov 2024

      Interview

      Pretty Good & Simple; Primary focus is on communication skills & other than that about future goals. Maximum 20 minutes interview. Interviewer was calm and understanding. Overall a descent interview not a stressful one.

      Interview questions [1]

      Question 1

      Where do you see yourself in next 5 years.
      Answer question
      1
      Positive experience
      Average interview

      Application

      I interviewed at NatWest Group (Gurgaon, Haryana)

      Interview

      Interview was very professional and it felt like the interviewer was genuinely intrested in my past experience and thought process. I was made to be comfortable and enjoyed the professionalism.

      Interview questions [1]

      Question 1

      Have you ever had a memorable customer service experience, tell us if there was and why you remember it.
      Answer question

      Customer Service Operations Analyst Interview

      13 June 2026
      Anonymous interview candidate
      Chennai
      No offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at NatWest Group (Chennai) in May 2026

      Interview

      The interview process consisted of an initial screening followed by a discussion on my background, experience, and accounting knowledge. The interviewer was professional and asked questions related to my previous work and finance concepts. The overall process was smooth, and the difficulty level was average.

      Interview questions [1]

      Question 1

      Can you explain your previous work experience and how it relates to this role?
      Answer question