very easy questions and friendly process, relaxed environment and just wanted to get to know me. kind interviewers and was given an offer to start volunteering on the day. would recommend to anyone
I applied online. The process took 4 weeks. I interviewed at National Citizens Advice (London, England) in Dec 2025
Interview
virtual interview with standardised questions. most are about what you would do in certain situations and what experiences you have that would help you in that role. they asked about what i know about the firm
I interviewed at National Citizens Advice (London, England)
Interview
Quick, straightforward, and very friendly interviewers.
Interview process also includes a written assessment (this covers some basic calculations, written skills, and research skills)
Ensure you understand Citizens Advice's principles and goals.
Interview questions [1]
Question 1
What are the aims, principles, and goals of citizens advice?