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      Customer Service Representative I Interview

      21 Sept 2015
      Anonymous employee
      Des Moines, IA
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at Nationwide (Des Moines, IA) in May 2015

      Interview

      I applied for a different position in the beginning but due to scheduling conflicts, I was unable to move forward with the rest of that application. However, the HR rep who contacted me was amazing. She not only helped me look for another position based on my interests and expertise but throughout phone process, she not only asked me the basics of a phone interview but she wanted to get to know me better as a person. Additionally, she gave me tips about what to say for the next part and how to answer the in face questions. Phone Call to talk about job and requirements --> Skill tests online --> Phone interview --> In face interview

      Interview questions [1]

      Question 1

      Tell me about a time when... You had to inform someone of bad news You had to learn something very quickly in a short amount of time You faced a difficult challenge. What was your process? Result? Why do you want to work for Nationwide
      Answer question