I was not looking for a new job or career opportunity, but I was approached by a peer of mine who works for TripActions, and he said that I must take a moment to meet this team, company, and understand their transformational vision of the business travel industry. And what they are and will do to improve the happiness of the traveler and bottom line of the companies who use their tools. What a wonderful and refreshing recruiting and interview process! Kudos TripActions! My very first interview was with the COO, Nancy Atkinson...and I was so impressed with her vision, confidence in TripActions, genuineness, and adaptive leadership style. I come from 25 years in the hospitality industry, and the TripActions team set an amazingly high hospitable bar, and "New Normal" in how to interview, and authentically make a prospective team member feel welcomed, valued, and important during the entire process. Their questions were of course about my intrinsic makeup, motivations, and professional abilities...and they also did a great job uncovering not just my IQ, but also my EQ (Emotional Intelligence). Needless to say, I have been chosen to join their team, and I am so grateful and will do what it takes to ensure success for TripActions and myself.