I applied through other source. I interviewed at Navan
Interview
Four interviews with one situational Quarterly Business Review.
Thorough interview process but very conversational for the most part. Managers and directors just want to make sure you have experience working with a variety of customers. Come with an excited, go getter attitude and you’ll do well.
Interview questions [1]
Question 1
One time you faced adversity and how you overcame it. (Work or life, prefer work)
I applied through a recruiter. I interviewed at Navan
Interview
I was invited by an internal recruiter to have a phone screen. At the end of the call, the recruiter said I was "definitely moving on to the next round." I passed on my resume and was told I would hear about next steps in 1-2 business days. Surprise, surprise - I never heard back, even after following up again.
This is a tough job market as it is. Please follow up with your candidates. This has left a really bad taste in my mouth when it comes to using Navan as a client in the future.
Interview questions [1]
Question 1
How many people do you currently manage on your customer success team?
I applied online. The process took 3 weeks. I interviewed at Navan (London, England) in June 2024
Interview
Internal recruiter screening call first and then two seperate interviews with management. All went well and then I was ghosted no feedback. I saw online that both managers left the company shortly afterwards so maybe they were trying to do me a favour.
Interview questions [1]
Question 1
Describe a difficult work situation and how did you overcome it?
Worst company ever! They don’t have a interview process and don’t even know what they want from a candidate. Culture would be even worse internally, don’t go for it!
I would recommend to stay away from recruiters since they have absolutely no idea of the job.