Initially I sent my resume to a recruiter that works with the firm, along with a cover letter of why I wanted to work there. She followed up with a phone interview, before deciding that I would be a good fit and discussing the possibility of my hire with Nave Newell. Once they agreed that it was a possibility, they did a background check and then called me for an in-person interview.
I actually came in for two interviews. The first was with my direct supervisor, along with the employee I'd be working closely with as a co-worker and HR. The second was with the owner of the company. During both, I was immediately put at ease-they were all very nice and personable, giving off the impression that they honestly wanted to get to know me. At the first interview, I was asked questions, my resume was discussed, I did a quick proof-reading quiz and i was given a tour, before being told that they'd let me know if they were interested. An hour after leaving, I received a call to schedule the second interview with the owner. During that one, we literally just sat in the conference room and talked for an hour; he wanted to get to know my background and goals and told me a lot more about the company.