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      Neo4j

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      Customer Success Interview

      23 May 2022
      Anonymous interview candidate
      San Jose, CA
      Declined offer
      Negative experience
      Easy interview

      Application

      The process took 8 weeks. I interviewed at Neo4j (San Jose, CA) in Apr 2021

      Interview

      I’d skip this company. The hiring manager and recruiters were unprofessional. Not good ambassadors of the company. Simple questions and provided details of how they can be successful. As a courtesy, provide candidate feedback and not ghost people. There are way too many better companies in Silicon Valley who provide better technology and best candidate experience. Advice to qualified candidates, look elsewhere unless you are desperate.

      Interview questions [1]

      Question 1

      How do you manage customers?
      Answer question
      avatar
      Neo4j response
      4y
      Thank you for taking the time to leave a review and I'm sorry to hear you had a negative experience. We pride ourselves on delivering a best-in-class interview experience so we take feedback like this very seriously. If you're willing, will you please email me with more details so I can look into this? My email is samantha.byrnes@neo4j.com. Looking forward to hearing from you. -Samantha Byrnes, VP of Global Talent Acquisition