I applied online. The process took 2 weeks. I interviewed at Network Rail (Manchester, England) in Aug 2022
Interview
stage 1 - initial video call interview: brief introduction, getting to know you, understand the relevant knowledge and experience for the role. stage 2 - 2nd interview in the office face to face. more in depth questions about competencies and experience in customer service
Interview questions [1]
Question 1
What was a difficult time and how you overcame pressure?