I applied through an employee referral. The process took 1 day. I interviewed at New York State Thruway Authority (Syracuse, NY) in Nov 2013
Interview
There was no interview at all. You basically have to know someone working there to get in. Once you're called in, you simply go for a test with something like 10-15 questions, all showing pictures of money and asking you to count how much was there. Pass the test and you're hired, assuming you pass the background check. The people giving the test don't speak to you so much as one word, besides introducing themselves and handing out the tests.
Positive experience
Average interview
Application
I applied through an employee referral. The process took 1+ week. I interviewed at New York State Thruway Authority (Buffalo, NY) in Mar 2009
Interview
Personal, asked about previous work, customer service views. Asked about interests outside of work. Everything depends on the hiring manager's mood.
Interview questions [1]
Question 1
Math toll question like if a customer pays his $3.15 toll with a $20 what is his change?