Newcastle Building Society Customer Service Advisor Interview Questions

Skip to content Skip to footer

Community
Jobs
Companies
Salaries
For employers

Notifications

Elevate your career

Discover your earning potential, land dream jobs, and share work-life insights anonymously.

Want the inside scoop on your own company?

Check out your Company Bowl for anonymous work chats.

Bowls

Get actionable career advice tailored to you by joining more bowls.

Followed companies

Stay ahead in opportunities and insider tips by following your dream companies.

Job searches

Get personalised job recommendations and updates by starting your searches.

Newcastle Building Society

Engaged employer

Customer Service Advisor Interview

21 Sept 2024

Anonymous employee

Newcastle upon Tyne, England

Other Customer Service Advisor interview reviews for Newcastle Building Society

Customer Service Advisor Interview

9 Feb 2026

Anonymous interview candidate

Newcastle upon Tyne, England

Declined offer

Newcastle Building Society interviews Newcastle Building Society Customer Service Advisor interviews Newcastle Building Society interview

Glassdoor

About / Press
Awards
Blog
Research
Contact Us
Guides

Employers

Free Employer Account
Employer Centre
Employers Blog

Information

Help
Guidelines
Terms of Use
Privacy and Ad Choices
Do Not Sell Or Share My Information
Cookie Consent Tool
Security

Work With Us

Advertisers
Careers

Download the App

Browse by:
Companies
Jobs
Locations
Communities
Recent posts

Want the inside scoop on your own company?

Check out your Company Bowl for anonymous work chats.

Bowls

Get actionable career advice tailored to you by joining more bowls.

Followed companies

Stay ahead in opportunities and insider tips by following your dream companies.

Job searches

Get personalised job recommendations and updates by starting your searches.

Customer Service Advisor Interview

21 Sept 2024

Anonymous employee

Newcastle upon Tyne, England

Other Customer Service Advisor interview reviews for Newcastle Building Society

Customer Service Advisor Interview

9 Feb 2026

Anonymous interview candidate

Newcastle upon Tyne, England

Declined offer

Accepted offer

Positive experience

Easy interview

Application

I interviewed at Newcastle Building Society (Newcastle upon Tyne, England)

Interview

The interview was very easy with proper preparation, and the interviewers were lovely and welcoming. I was nervous for nothing, especially since it was conducted online, which made it more comfortable and less stressful.

Interview questions [1]

Question 1

How do you deal with a difficult client

Answer question

Positive experience

Easy interview

Application

I applied online. I interviewed at Newcastle Building Society (Newcastle upon Tyne, England) in Jan 2026

Interview

straight forward questions you would expect for a CS role. simple competency questions based around their behaviours. how do you approach feedback, how are you a team player, what is your biggest achievement

Interview questions [1]

Question 1

give an example of a time you gave great customer service

Answer question

Customer Service Advisor Interview

11 June 2025

Anonymous employee

Newcastle upon Tyne, England

Accepted offer

Positive experience

Easy interview

Application

I applied online. I interviewed at Newcastle Building Society (Newcastle upon Tyne, England)

Interview

Easy, quick. 2 stage process, one brief call and then a video interview with two employees who were very friendly. General customer service questions answered in STAR method. Simple and commonsense type questions. 'Tell us about a time...' etc.

Interview questions [1]

Question 1

What motivates you to work for NBS?

Answer question