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      Novitas Solutions

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      Customer Service Representative Interview

      19 Oct 2016
      Anonymous employee
      Camp Hill, PA
      Accepted offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 2 days. I interviewed at Novitas Solutions (Camp Hill, PA) in Nov 2012

      Interview

      Met with one of the supervisors. He asked typical interview questions. Probably took 30 minutes. He went over what the company is and what it does and what it stands for etc. Its been awhile but I think he gave me the option to choose either part A or part B. I chose part A. Then he went over details about when the training would take place and how long it is. Its about a 6 week training class.

      Interview questions [1]

      Question 1

      Why did you apply to this job?
      1 Answer

      Other Customer Service Representative interview reviews for Novitas Solutions

      Customer Service Representative (CSR) Interview

      6 June 2025
      Anonymous interview candidate
      Mechanicsburg, PA
      No offer
      Positive experience
      Average interview

      Application

      I applied through a staffing agency. The process took 1 week. I interviewed at Novitas Solutions (Mechanicsburg, PA) in Sept 2024

      Interview

      Phone interview with temp staff to confirm requirements and pay. Asked for reason leaving previous positions and why i would be a good fit. Went over company benefits, just a general overview, and process for training and requirements to keep SLAs

      Interview questions [1]

      Question 1

      Why do you think you would be a good fit
      1 Answer