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      Nurse Maude

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      Hub Administrator Interview

      24 Feb 2021
      Anonymous employee
      Christchurch, Canterbury
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Nurse Maude (Christchurch, Canterbury) in Aug 2017

      Interview

      First part was the phone screening which went smoothly. Second part was the face to face interview. I was interviewed by two people the Customer Service Manager and HR officer. STAR (Situation Task Action Result) questions were asked in the interview. The interview went well. At the time I thought it was neither hard nor easy. But looking back it was probably the most easiest and straightforward; compared to other interviews I had done in the past. I was surprised to have got the job, as I had been unemployed for nearly a year.

      Interview questions [1]

      Question 1

      I can't remember the interview questions word for word exactly as this was a few years back. But I was asked something along the lines of: - What do you know about Nurse Maude? - What drawn you to apply for this role? - What do you say when a relative informs us of patients death? - Tell me of a time you solved a customer's problem (apply STAR technique) - Tell me of a time when you worked in a group (apply STAR technique). I think the question also covered deadlines. - I can't remember but I think there was a question on time management and deadlines (apply STAR technique). - I think there may have been a questions on strengths, weaknesses, goals, and motivation; but I am not too sure.
      Answer question