I applied online. The process took 2 weeks. I interviewed at OLG (Toronto, ON) in June 2020
Interview
About an hour long. Very good questions, but the interview is way more intense than it needs to be considering the job and the employees. The work is interesting at first but due to management styles, you don't truly get anywhere.
I applied through a staffing agency. I interviewed at OLG (Toronto, ON) in Dec 2021
Interview
The team recruiter agency will send your application and then an interview will be conducted on teams. It was a great experience. The manager took my interview. Overall you will learn something
Two person interview, hiring manager and HR rep. Take turn to ask questions. Graded based on expected answers. There was fiv questions. Little to no interaction. On occasion will be called back for skill or aptitude test if they cannot decide.
Interview questions [1]
Question 1
Tell us about a difficult customer service experience.