Had a phone screening and was scheduled for an interview. Interview was rescheduled with recruiter, and after showing up for the rescheduled interview and sitting in lobby for about 10 minutes, the interviewer came down and told me she doesn’t do reschedules and would not be doing interviews that day. That was completely unprofessional and I would hope that the company does not do business in that fashion nor do I hope they treat their employees in that same manner. Stay away.

It was a STAR based interview process after briefly discussing my employment history and qualifications. They love prior experience so make sure to talk about how awesome you are at collections. The interview scenarios were long and exhausting, making things up centered around the question is hard when you have to do it 15 times. Took about an hour. I received a call a week later with the offer. All paperwork and background check is online.