I applied online. I interviewed at OneSupport (Boca Raton, FL) in July 2017
Interview
Contacted by recruiter for basic check of my computer and internet speed. Took easy computer assessment test and typing test. Scheduled interview for next day. I think I knew too much about computers because they weren't concerned with my experience or background. As it turned out, this job had little to do with computers.
Interview questions [1]
Question 1
Tell me about a quality that can end up being a negative.
During the interview, I was asked about my professional experience, my priorities between customer service and technical support roles, and how my skills, work ethic, and background make me a strong fit for specific positions within the company.
Interview questions [1]
Question 1
my priorities between customer service and technical support roles
I applied online. The process took 4 weeks. I interviewed at OneSupport in Apr 2024
Interview
Somewhat drawn out, Took a long time to get call backs, Was bounced around between recruiters. Once on phone were easy to talk to as all they could do was read from their script.
Interview questions [1]
Question 1
Pretend that I am a customer, describe to me how to make a peanut butter and jelly sandwhich.
I applied online. The process took 2 weeks. I interviewed at OneSupport (Greenville, AL) in Apr 2021
Interview
The interview process was short and to the point. The interviewers asked only two questions related to why I wanted to work there. The rest was a bunch of compatibility tests on my computer to see if my system would work with their software.