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      Oodle Car Finance

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      Collections Manager Interview

      22 Oct 2021
      Anonymous interview candidate
      Dublin, Dublin
      No offer
      Negative experience
      Difficult interview

      Application

      I applied through a recruiter. The process took 3 months. I interviewed at Oodle Car Finance (Dublin, Dublin)

      Interview

      Awful! Even though it started off very well it ended badly. Firstly, I applied for a different role and had a call and then a Teams interview. I was told that I would be having a further interview with the Head of function and waited. Out of the blue I got an invite for another interview but a different role. When I queried this, I was told that I would be suited due to my experience and it was more money and it was assumed that I would be happy with that. I had another Teams interview (which was successful) and another with the Head of Collections (which was also pleasant and went well). The wait was endless! Emails and calls made for an update went unanswered until finally a perfunctory email advised me that I was unsuccessful. Brilliant, why on earth refer me for a role that I didn't ask for and then say I was unsuccessful. The feedback was poor and again, I had to ask. It was like trying to get blood out of a stone! I asked about the original role and was advised that it had been put on hold but when it was back in scope that I would be included. I don't think so; if that is the way that you treat potential employees then the negative reviews must have an element of truth. Ghosting is an awful practice; maintain contact with your potential employees, they can make you look good!

      Interview questions [1]

      Question 1

      Competency based questions, both technical and interpersonal.
      Answer question
      avatar
      Oodle Car Finance response
      4y
      Hello there, we are so sorry for candidate journey you experienced with us. Ghosting was not intentional, I'm disappointed we made you feel this way, I can guarantee this was not intentional. We are constantly looking to improve what we do and know at times mistakes can be made especially when we are very busy. We will take on board your feedback, I will be sharing with the Talent Team and investigating how we ensure this does not happen again. I would welcome the chance identify your specific process and invite you to reach out directly, so if agreeable please drop me an email ; joanna.barker@oodlefinance.com