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      Customer Success Interview

      8 Mar 2019
      Anonymous employee
      New York, NY
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1+ week. I interviewed at Openbay (New York, NY) in Mar 2019

      Interview

      The process what fairly straight forward, consisting of a phone screen with the recruiter and an in person a few days later with members of the team. The phone screen was relatively short, due to a time constraint, but what little time we had was solid enough to warrant the follow up on site with the team. I met with 4 members over the course of a couple hours. I was asked about my background, what I knew, what I'd done in the past. The conversation was very casual and upbeat. I got a great sense of the general vibe of the company from meeting with everyone. I was asked to have a follow up web chat with the ceo, which went great. Got a ton of my questions answered and made me all the more excited about the position and the company. Overall a good experience.

      Interview questions [1]

      Question 1

      You've got a lot of sales I. Your background, why are you making the switch to customer success?
      Answer question

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