I applied online. The process took 3 weeks. I interviewed at Optum (Atlanta, GA) in Mar 2019
Interview
Simple process. Did a phone interview about 5-6 days after applying. Did another one a week later. Did a face to face interview a week after that. It was pretty smooth and not as hard as I thought it would be.
No written test. They have an assessment to test your skills through mock call. The interview process is one day process and you will know the result for final interview on 2-3 business days
I applied online. The process took 4 weeks. I interviewed at Optum in Sept 2023
Interview
I had to meet with the senior manager and the leadership over 3 separate interviews. I had to present a case on a specific topic to the role and then had to review how the case would be presented in front of the clients.
Interview questions [1]
Question 1
How would you respond to a difficult client to get them on board?
Very short and quick, less than 10 minutes on the phone. Not much was really asked. Just if you have any certifications or experience in the healthcare industry. Leaves you kind of questioning what’s next since you’re rushed off the phone.
Interview questions [1]
Question 1
Do you have any certifications or healthcare experience?