Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Optum

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: Optum reviews | Optum jobs | Optum salaries | Optum benefits | Optum conversations
      Optum interviewsOptum Associate Technical Support Analyst interviewsOptum interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Associate Technical Support Analyst Interview

      26 May 2022
      Anonymous employee
      Dublin, Dublin
      Accepted offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Optum (Dublin, Dublin) in Apr 2022

      Interview

      Phonecall with the talent acquisition followed by two rounds of interviews over Teams. Called me to say I was being offered the role and they would contact me again to finalize details. I heard nothing for four working days and finally received an email from somebody I had never interacted with saying the role was no longer available. I tried contacting the talent acquisition rep but got an out of office reply and answering machine. Managed to get through to somebody who finally told me the role was 'put on hold'. They never followed up with me. In summary, the experience was awful. Not a complete waste of time as the two interviews were good for sharpening interview skills and the guys interviewing me were all nice and professional. Luckily I am in a secure position and eventually accepted another offer in an organisation much better suited to my needs. Ironic that a healthcare provider would treat applicants in this way. Were I out of work and had this experience it would have a serious impact on my morale.

      Interview questions [1]

      Question 1

      Typical behavioural / technical questions pertaining to the role.
      Answer question
      1