After applying, I had an interview with the recruiter and multiple interviews with the Product Support managers. The whole process took a few weeks. They are interested in getting to know you.
I applied through an employee referral. I interviewed at OverDrive
Interview
Very lengthy and involved- had interviews with every level, well researched but took a long time. Had phone, zoom and in person interviews. Everyone was very friendly and smart. Everyone seemed honestly excited to work there, the benefits seemed amazing.
Inital phone screen, Zoom interview, In Person for a position that was supporting sales in foreign markets and reliant on flexibility to work odd hours. Not sure how that would work when mandatory in office time.