I applied online. The process took 4 weeks. I interviewed at PAG Direct (Thornhill, ON) in Jan 2021
Interview
The first interview was over the phone, with Basic get-to-know-you questions. The second interview was with the General Manager, and it was heavily focused on process and lean methods. The third and final interview was with the CEO, and it was focused on process, customer retention, and overall direction of my career and the fixed operations to see if there is alignment or not.
Interview questions [1]
Question 1
What is important, revenue or customer satisfaction? and why?
I applied online. The process took 3 weeks. I interviewed at PAG Direct (Thornhill, ON) in Jan 2021
Interview
The phone interview was very detailed, with questions about my personal goals and a 30/60/90-day plan. Two in-person interviews followed this. The interview was with the VP Fixed Operations, and followed by an interview with the CEO.