I applied online. The process took 2 days. I interviewed at PSCU (Auburn Hills, MI) in Oct 2012
Interview
Interviewed with HR on phone and then Call Center Supervisor one on one. Asked about Customer Service experience, job experience, background. Given information on the job and expectations; very detailed on attendance policy which is strict by some standards due to nature of business.
Interview questions [1]
Question 1
I understand now that "scripts" used on the job are needed to be read by potential employees.