Candidates applying for Customer Success Manager roles take an average of 90 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Palo Alto Networks overall takes an average of 70 days.
Common stages of the interview process at Palo Alto Networks as a Customer Success Manager according to 1 Glassdoor interviews include:
Phone interview: 50%
One on one interview: 50%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 6 weeks. I interviewed at Palo Alto Networks (Santa Clara, CA) in Jan 2019
Interview
The only person that seemed to care was the recruiter.
The on-site consisted of condescending people and the vp trying to "toot his own horn". He made me sit there and wait while he reviewed my resume and after 5 minutes he starts with his ridiculous questions about previous companies I have worked for 10+ years ago and had nothing to do with the role that I was there for.
The director was even worse. She couldn't even phrase questions and while being extremely vague expected concrete answers.
Be careful... they just want to know your ideas and processes so don't show your full hand.
I have never felt so attacked and cut the interview short... what a waste of time with a company that is supposed to a great place to work and full of great people.
I applied online. I interviewed at Palo Alto Networks (London, England)
Interview
Initially HR told that they can offer visa sponsorship and moved me to next technical round of interviews. After 2 round of interviews when the technical panel and the hiring manager was very happy with me as I was exactly in line with their requirement, it was silence for more than 2 weeks with no communication from HR. After couple of follow ups I was told that even though I was good they went ahead with local candidate as they need not worry about the visa sponsorship. When it was made clear in the screening round itslef that I needed visa to work for the company and giving all the interview, response from them is not what I expected.
Interview questions [1]
Question 1
Related to the product experience, sales experience
I applied online. The process took 3 weeks. I interviewed at Palo Alto Networks (Singapore)
Interview
Diverse team interviewed me for my role. I would say the interview process from start to offer was a great experience. While Palo Alto took almost a month to reach out to me via a phone call for the recruiter call, the entire process that followed took only 2-3 weeks before we finalised the offer.
The Talent Acquisition team took extra care to share the feedback from the interview panel, and took steps to ensure I felt confident with the offer.
Needless to say, I accepted the offer without hesitation. This pleasant interview experience speaks volumes about Palo Alto Networks. I'm excited to start my career here.
Interview questions [1]
Question 1
Describe a time where you handled difficult customers.
I applied through a recruiter. The process took 3 weeks. I interviewed at Palo Alto Networks in June 2022
Interview
Somewhat unprofessional experience from hiring managers and the recruiting team involved. Very low engagement and I asked the majority of questions. Not sure morale is great within this company based on some subtle hints one interviewer offered me during the interview. I oddly felt like she was trying to warn me in a way as a fellow woman of color about the company culture. It left me feeling unsure about continuing on with the process and investing my time.
Interview questions [1]
Question 1
Tell me about yourself and why Palo Alto Networks?