I applied online. I interviewed at Parachute Technology (San Ramon, CA)
Interview
Very professional and thorough. I had an initial call with the HR Director who was great. She provided a truthful overview of the company and where they are headed from a business-goal perspective. Then I had a conversation with the direct manager for the position. Very friendly and easy to talk with. The in-person interview included many members of the team, which I thought was great. Showed they care about other people's input and company culture. The in-person interview was 90 minutes and very comprehensive. I can appreciate that as they need to hire people they can trust to support their client properly and who are trustworthy.
Interview questions [1]
Question 1
How do you earn trust and build rapport with the end-user on the other end of the line?
I applied through other source. The process took 1 week. I interviewed at Parachute Technology (San Ramon, CA) in Jan 2017
Interview
I reached out to Parachute and received a call the same day. I talked to one of the owners for a brief introduction call. I was then passed over to the hiring manager. After a brief phone call the next day I was asked to come onsite for a face to face interview with Management and a Senior Engineer. The meeting lasted around two hours. The main take away was that Parachute wanted to know about me as a person. Parachute made me feel welcomed and the interview was a very positive experience. I was offered a position a couple days later and started around four days after the face to face interview.
I applied in-person. I interviewed at Parachute Technology (San Ramon, CA) in Feb 2017
Interview
I received an email for a phone interview two days out.
I called in and spoke with the HR Manager who obviously had reviewed my resume.
A few hours I received an email asking if I could come in on Monday for an in-person interview (was on a Friday).
I spoke with who would become my boss at the service desk. After asking more personality, judgement, and ethics questions, he asked for a minute and if he could bring some of the potential colleagues in.
I had a panel including someone of my skillset and two higher engineers. They touch on technical questions based off my resume.
They were friendly and it didn't feel like they were challenging my knowledge but rather seeing how comfortable I was with what I listed on my resume and how much in depth I knew.
At the end of the interview I felt good about my odds and excited about who I would be working with.
I later received a call from the Service Desk Manager informing they’d like to send me an offer letter.
Interview questions [1]
Question 1
- Why was I looking for a new job
- What I was looking for in my next job
- To expand out on certain points on my resume
- Ability to commute and expected shift hours and compensation
- Usual interview questions