Paycom Client Support Specialist Interview Questions

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Paycom

Engaged employer

Client Support Specialist Interview

6 Aug 2023

Anonymous employee

Oklahoma City, OK

Other Client Support Specialist interview reviews for Paycom

Client Support Specialist Interview

15 July 2024

Anonymous interview candidate

Dallas, TX

No offer

Related searches: Paycom reviews | Paycom jobs | Paycom salaries | Paycom benefits

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Client Support Specialist Interview

6 Aug 2023

Anonymous employee

Oklahoma City, OK

Other Client Support Specialist interview reviews for Paycom

Client Support Specialist Interview

15 July 2024

Anonymous interview candidate

Dallas, TX

No offer

Accepted offer

Positive experience

Easy interview

Application

I applied online. The process took 3 weeks. I interviewed at Paycom (Oklahoma City, OK) in July 2023

Interview

A great overall experience. Both the recruiter and the HR rep, are with you through the whole process and are in constant communication. Not only do you have to interview over the phone, but also in person. they do a very detailed background check, which is expected, but the overall experience was great! all the questions I had were answered quickly and directly. Out of all the interviews I have had this is the best interview process I have been through.

Interview questions [1]

Question 1

How many clients or customers have you been in contact with in one day and how do you organize what is high priority and low priority?

Answer question

Paycom response

We are delighted to hear your recruiter and HR rep were proactive throughout your interview process! Welcome to the Paycom team!

Positive experience

Average interview

Application

I applied online. The process took 1 week. I interviewed at Paycom (Dallas, TX) in June 2024

Interview

Short interview, was very straightforward. Interviewer said they'd follow up within 2 business days, it took them 8. Discussed previous work in corporate offices, mentioned my education but didn't ask further. Good company, great products, wish I got the job.

Interview questions [1]

Question 1

What are you most looking forward to in your next role?

Answer question

Paycom response

We appreciate you taking the time to leave a review, and we're pleased to hear you had an overall positive experience. However, our recruitment team aims to create an informative process for all candidates, so we’re disappointed to hear this was not your experience. Feel free to reach out to our team at hrmgmt@paycomonline.com to share more about your experience. We wish you luck in your job search.

Client Support Specialist Interview

23 May 2024

Anonymous employee

Grapevine, TX

Accepted offer

Neutral experience

Average interview

Application

I interviewed at Paycom (Grapevine, TX)

Interview

Brief and easy, interview was an hour and the setup was great. They asked me questions and I asked them questions and they responded with great feedback. 10/10 interview and got back to me quickly

Interview questions [1]

Question 1

Name a time where you had to assist and de escalate a client.

Answer question

Paycom response

We're happy to hear about your interview experience! Our recruiters work diligently to ensure all candidates feel supported, prepared and confident throughout the interview process. Welcome to the team!

Client Support Specialist Interview

8 May 2024

Anonymous employee

Grapevine, TX

Accepted offer

Positive experience

Easy interview

Application

I applied in-person. I interviewed at Paycom (Grapevine, TX) in Apr 2024

Interview

Seamless process to say the least and surprisingly fast which speaks excellence. I'm excited to start my new position soon the best HR experience I've ever had. It's been stressful job hunting when a recruiter from out of state reached out on LinkedIn I was shocked and she too connected me to Paycom HR fast and prepared me well. Shout out to Samantha R she was fantastic to work with as well. I'm a career changer she put me at ease with my skillset nevertheless makes me a great and I date though I've never been in the tech space beyond proving assistance intgecustomer service space with navigation of website and processing payments for services.

Interview questions [1]

Question 1

Typical questions come ready to sell you self and capabilitiestge managers were easy to relate to also they clearly stated expectations along with what to expect in the role which I appreciated the last job I had did not and I felt deceived and blindsided

1 Answer

Paycom response

We are happy to hear about your interview experience at Paycom. It's great to hear that the process was seamless and fast. We appreciate you leaving a positive review!