I applied through a recruiter. I interviewed at Pennsylvania Higher Education Assistance Agency
Interview
Extremely easy interview; My interview was with a recruiter and I had to provide them of my previous customer service experience; The entire interview was accomplished through a phone call after I got the recruiter on the line
Interview questions [1]
Question 1
Have you ever worked at a high-volume call center?
I applied online. I interviewed at Pennsylvania Higher Education Assistance Agency (Pittsburgh, PA) in May 2017
Interview
the interview process was pretty direct and simple, the individual that had conducted the interviews made things very easy to be understood when it came to what the job entailed.
I applied online. The process took 2 weeks. I interviewed at Pennsylvania Higher Education Assistance Agency (Chester, PA) in May 2017
Interview
There is only 1 interview, over the phone. They don't ask to see you in person. This fact speaks to some of the types of people who work here. The interview over the phone was simple and the recruiter was very positive and fun to talk to
Interview questions [1]
Question 1
Name a difficult situation you overcame in the workplace